| Taking
Care of Caring
If
you don't care — it won't work.
This
should be an official, fundamental law of success. It
applies to all aspects of life. It applies to children,
adults, religions, schools, charities and it applies
to business. Yet how many people in organizations today
don't really care? How many would like to care but have
been stifled and turned off so many times that they
now know better than to care? Winning@Business™
is the remedy for businesses whose employees have insulated
themselves and do not offer all they can toward the
success of the company.
It gives people the means to care about the business
again.
It nurtures relationships so people care about each
other again.
It identifies those who don't care so appropriate
action can be taken.
You
can't take care of customers until you can care for
your own organization. If you don't care, it won't work.
A
Whole List of Excuses. . .
Management
One® consultants are constantly barraged with "reasons"
their clients offer as to why their businesses cannot
change -- even when change is vital. See if you recognize
any of these clichés:
We've never done that before.
We've done that and it didn't work.
No one else is doing that.
That is what everyone else is doing.
We've done it this way for XX years.
It won't
work in a (small, private, rural specialty, urban, our
etc.) company.
We need
more study and information.
It is too much trouble to change.
This company is different.
The
boss would never buy it.
The employees would never accept it.
The marketing people won't buy it.
Sales can't sell it.
Production can't produce it.
Finance says it cost too much.
Customers won't buy it.
The janitor won't accept it.
We don't have the personnel.
We don't have the capacity.
We don't have the equipment.
We don't have the time.
It's not my job.
We aren't ready for it. Wait until....
It's
impossible.
Ironically,
as often as these "reasons" are used, most
of them are very likely not based on fact but only
serve to keep the company from moving forward. People
fear change because it challenges their security about
how things work today.
Dynamic
businesses grow. Growth brings change. Plan for it.
Make sure you don't find yourself grabbing a quick
line from the list above that will quash the natural
transitions your business needs to make.
The
Successful Retail Flow
There
is a methodical flow which is needed to be successful
in retail today:
PROCESSING to DATA to INFORMATION to ACTION
PROCESSING:
Management One® runs the EOM results through state-of-the-art
software.
DATA: Experienced planners analyze and compile the
output.
INFORMATION: The affiliate translates the data into
information the retail client needs and relates it
to how it applies to the various aspects of the business.
ACTION: The affiliate and client agree on what needs
to be done for the business that month. Everything
boils down to an action plan for the staff so that
the business can run at an optimum level.
Every
month the flow begins again. The client's results,
current plus expected market impacts and expert ideas
all blend in a forecast for the business's big picture
up to a year in advance. This allows the client to
focus on daily actions with the assurance that he/she
knows the company's strategic direction toward success.
This is Winning@Retail™.
Hitting
the News
Affiliate
Ken Rodriguez's client, Sweet William (Hinsdale, IL),
was mentioned in a recent Chicago Tribune Magazine
concerning an upscale makeover.
Quote
of the Day
"Business
is a kaleidoscope -- every little twist changes the
picture." -- Evan Wise
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