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Management
One® is Bursting off the Map
The
Management One® clients now are in nearly every
state in the country, including Alaska. In addition,
another country has jumped on the Management One®
bandwagon: Guatemala. It seems word is spreading about
how successful M1 products are at growing businesses
and making good businesses even better.
Practicing Good Leadership
Good
leaders praise results and not people. When the leader
consistently praises a person, what is the payoff? One
result is that others become resentful and feel like
the leader favors one person over others. How do you
think this affects the business's bottom line?
Train
people and teams to set goals and measure their performance
against those goals. Have them focus on the job and
not your reaction to it. Then, when you do praise a
person's performance, it is more a recognition of facts
and not a display of subjective appraisal or favoritism.
Keep in mind that a leader's subjective appraisal of
a person will often be different from what others feel
about that person. Everyone has a different viewpoint.
However, when it is results that are commended for accomplishing
goals, all should be on the same page.
Setting
goals and then publishing the results toward achieving
those goals helps everyone arrive at the same objective
appraisal. Your recognition of that same conclusion
tells people that you care.
Bridled Energy
A
powerful way to increase profits in a business is to
tap into the bridled energy of employees. People not
only can do more, they want to do more. The latent potential
of these businesses is astounding.
An
example of such a case occurred when Management One®'s
Winning@Business™
was being implemented in a muffler shop. The owner,
a college grad, employed uneducated workers to do the
manual labor. He had serious doubts that his staff could
understand the process or cared enough about the company
to contribute, much less have anything to offer toward
improving the business.
One
night he called his M1 consultant, frantic that his
lift was broken. The pump was bad, the earliest it could
be repaired was in a week and it would cost over $5,000.
His consultant suggested that he present the problem
to the team members and have them exercise the process
of problem solving that they had been learning. The
next morning, the owner called again, this time excited.
The guys in the shop had developed and
impemented a plan for under $200 and the lift was working.
It's
like drawing an arrow back in a bow. All you need to
do is aim in the right direction and let go. Your strategy
defines your aim and your people provide the energy
and the force. Combined, your business finds the mark.
Bullseye!
Quote of the Day
"It
is understanding that gives us an ability to have peace.
When we understand the other fellow's view-point and
he understands ours, then we can sit down and work out
our differences."
Harry Truman |
