• Strategy that guides the team's work
• Effective meetings and enhanced communication focus the entire staff on What's Important Now & What's Achievable Now
• Problem solving techniques to overcome important problems, create meaningful change and grow the business
• Team-Based approach to Motivate the team to take appropriate, efficient and effective action
• Implementation and Continuous Improvement so everyone contributes more to success
• Executive or owner can focus on what is personally important
• Hiring, expectations, skills training and more to improve the internal reality of your business

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Continuous Improvement Modules. Priced individually. Click for more information.

• Improve TeamsSetting up effective work teams in various departments to get feedback and employee buy-in.
• Improve MoraleGuidelines and initiatives for improving morale. Includes a day of training, role playing and action plans
• Bank Relationship ManagementOverview of client to bank relationship management.
• Break Even Analysis and Expense BudgetOrganizing your financials and expenses in a break-even analysis will give a clear picture of the profitability of the company and direction for improving the business.
• Business Plan Prep Assists in the organization, writing and presentation of the business plan for a business seeking financing or trying to plan for the future.
• Business Issues An introductory presentation about the three C's affecting business Change, Chaos, Complexity and approaches that businesses can take to manage them.
• Coaching This module will help you and the steering team to effectively expand the ability of the organization to effectively use the W@B process. Improves task delegation and provides leadership training.
• Communication This module includes listening and the importance of meetings to provide a forum for feedback and a neutral space for effective communication. The rules for effective meetings are presented and also the meeting audit as a communication tool.
• Motivating with Compensation Packages Thoughts and examples of packages that motivate and inspire teamwork and performance yet make sense on the bottom line. In a manufacturing environment there are some good ideas on remuneration in the manufacturing module.
• Conflict Management This module goes through the process of dealing with two people who are in conflict to the point the business is negatively impacted.
• Customer Service This module will identify some of the customer service issues that may exist. Appropriate as an intro to a team chartered to investigate customer service improvements which could be made in a business.
• Delivering Bad News Often bad news must be delivered to employees. Doing so in the right manner can lessen any negative ramifications.
• Empowerment The processes involved in preparing employees to successfully handle delegated responsibilities. This includes empowerment, delegation and enabling functions of an effective management process, manager and leader. Chartering teams and individuals is covered in this module.
• Ethics in Management This reviews the basics of ethical management and then applies these principles in real situations.
• Family business This module introduces many of the questions and concerns family businesses have or should have. A review of various generations, how they think and why is included.
• Financial Statements This is a simple guide to basic principles involved in reading a balance sheet and income statement.
• Process Review Trains managers and employees to identify the tasks required to reach a stated goal. This audit on various critical processes will identify problems, areas of weakness and strengths in how goals are met. Processes that are suggested are selling, buying, receiving, etc.
• Hiring This module covers a hiring process from identification of the position to be filled to advertising, screening, interviewing and hiring.
• Job Descriptions Properly drafting job descriptions is important for communication, relating and establishing expectations, orientation and training and hiring. This module simplifies the process of developing useful job descriptions.
• Leadership This module reviews some keys to becoming a great leader.
• Marketing This module covers the basics of marketing including focusing on the target market, the message, the right media and measuring results.
• Managing- becoming a manager This module is a good review for managers or part of an orientation and training for new managers.
• Measurements and dashboards Key performance indicators (KPI) are important and must be established for every job and level in the organization. When the measurements are drafted properly, they can be used to manage and keep the business on track.
• Meeting Technology This is the process involved in holding meetings that are meaningful and effective. The ground rules are covered in addition to the Meeting Book being supplied to keep the process on track. Issues of follow through and measurement of results is included as well as the meeting audit procedure.
• Negotiation This module covers some of the strategies and tactics of successful negotiation. This is included in the buying process however successful negotiation applies to lease negotiation, dealing with employees and others that affect the business.
• Performance Reviews Holding performance reviews is important for communication, goal setting, planning and employee motivation. Doing these properly is covered in this module.
• Problem Solving Without this method to approach problems and systematically solve them small business owners tend to jump at solutions and fail at successful implementation. This method establishes the right issues, gets consensus on solutions and follows the implementation to success.
• Selling There are several modules that cover selling. Retail selling, selling to executives and general selling concepts are included. These are included in Winning@Sales and can be used as an entrée or in small companies where W@S is not appropriate but extension of the W@B service life can be achieved with sales help. Call to discuss which module and intent.
• Strategic Alliances This short module covers some key considerations that companies should address when considering and initiating strategic alliances with other businesses.
• Stress ManagementThis short module would be appropriate to review with an owner or manager that is a worrier.
• Telephone use This is a module that would be used for receptionists or sales people in any business environment. Anyone that talks on the phone with customers could benefit from these timely tips.
• Time Management This is a critical module for many businesses. They just don’t have time to accomplish what needs to be accomplished.
• Trait Assessment This module brings out the hidden values that each person brings to the team and promotes discussions of expectations and traits so all team members get a better understanding of the role each person can and should play.
• Consulting and coaching This service includes customized materials development plus on site delivery for one day.
• Winning@Business This is a yearlong commitment and involves setting up a steering team, achievement teams, training and coaching as needed on site and by conference call from all modules during the year.

1. Big marketing agency creative priced for independent business
2. Comprehensive marketing approach depending on your needs
1. Branding and logo design
2. Strategy and message development
3. Website design
4. Website strategy and marketing
5. E Commerce
6. Email marketing
7. Direct mail
8. Media advertising
9. Event planning
10. Brochures
11. Search engine marketing and optimization
12. Pay-per-click management
13. Customer retention strategies
14. Customer acquisition strategies
15. Catalogue
16. Much more!
3. Dream marketing team with experts in each area that specialize in retail
4. Every client starts with a free marketing audit
5. A plan customized for your budget and opportunities are proposed

Winning@Marketing™ starts with a marketing audit to determine the effectiveness of your current message, brand image, email campaign, direct mail efforts, website impact, ecommerce processes, event plan and media advertising. A customized plan is recommended to bring large agency marketing at a reasonable price based on the budget and needs of your business. The Winning@Marketing™ experts specialize in various aspects of marketing to get the best results from the least effort and expense.

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• We guide you out of your cash flow predicament so you can focus on generating profit
• Cash management based on Management One oversight
• A plan to protect you from creditors
• A strategy to grow your business again
• We direct help where you need it most, whether it's legal, financial, marketing or managerial

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Our client retention is high because we deliver results. Our highly trained and experienced affiliates are supported by proven processes that work. We work with our clients to create and manage change, identify and solve problems and opportunities which leads to growing the business profitably. We return on your investment with us.

Management One® is proud to have many Irish and English clients using the Management One Winning processes to boost their business.. Implementation of the Winning@Business™ and Winning@Retail™ processes by local experts with a solid background helps small businesses prosper in Ireland and England. Small European businesses, like those in the U.S. need help to turn an owner's passion into profits in the face of a global economy that is getting more competitive every day.

Leading the charge toward success in Europe is a dedicated team of 11 European affiliates that are trained and certified in implementing the Management One® processes. Curtis Consulting leads Winning@Retail™ in Ireland while Thierry Bayle leads Winning@Retail™ in England. John Costigan heads up the Winning@Business™ process in Europe. Working with local affiliates assures that every client is working with someone that understands the local issues and how to address them using the Management One processes.
Click here for more about Management One in Ireland
Click here for more about Management One in Europe